We understand that plans can change unexpectedly, and we aim to accommodate our guests to the best of our ability. Please take note of our cancellation policy:
Flexible Cancellation: Reservations can be canceled up to 24 hours prior to the scheduled check-in time without any penalty.
Cancellation within 24 Hours: If you cancel your reservation within 24 hours of the scheduled check-in time, a fee equivalent to one night’s stay will be charged.
No-Show Policy: In case of a no-show (guest does not arrive and does not cancel the reservation), the full amount of the reservation will be charged as a no-show fee.
Early Departure: In the event of an early departure, guests will be charged for the entire reserved stay.
Group Bookings: For group bookings, please refer to the specific cancellation policy outlined in your group contract.
Special Promotions or Packages: Certain promotions or packages may have different cancellation policies. Please refer to the terms and conditions associated with those offers.
Refund Process: Refunds for cancellations will be processed within 7-10 business days, depending on your payment method and banking institution.
Please note that cancellation policies may vary for non-refundable reservations or during peak seasons. We recommend reviewing the terms and conditions at the time of booking for the most accurate information.
Contact Us
For any questions or concerns regarding our refund policy, please do not hesitate to contact us:
